Texas Haunters Case Study

How We Helped Texas Haunters Create a Self-Service Badge Printing Kiosk for Faster Event Check-Ins

Texas Haunters Convention wanted a quick and easy way to print badges for attendees without long lines or manual work. They needed a self-service system that could handle thousands of registrations smoothly and reduce staff effort at the check-in desk.

We built a custom badge printing kiosk software that lets attendees check in and print their badges instantly using a touchscreen system. The solution worked perfectly at the event, cutting down waiting time and giving visitors a smooth and professional check-in experience.

Industry

Event Management

Business Type

Mid-Sized

Platform

Custom Kiosk

Services Involved

Development, Design, Testing and Deployment

Badge Printing Kiosk – Project Goal

Event check-ins were often slow and required too many staff members to handle badge printing manually. Our client wanted to build a self-service kiosk system that could speed up the process and reduce crowding at the registration desk. The goal was to let attendees print their own badges instantly while helping event organizers save time, lower costs, and improve the overall visitor experience.

Challenges and Solutions

Long Check-In Lines and Manual Badge Printing

At past events, badge printing took too long because staff had to find registrations manually and print badges one by one. This caused delays and long lines during busy hours.

Our Solution

We developed a fully automated kiosk app that connected directly to the online registration database. Attendees could search by email or scan their QR code, verify details, and print badges instantly (no staff needed!)

Preventing Duplicate Prints and Reprint Misuse

Once badges were printed, some attendees needed reprints due to loss or damage, which could lead to confusion or misuse. The system needed a secure way to handle these cases.

Our Solution

We added a smart reprint control system. It blocked duplicate prints by default and only allowed authorized reprints through a secure Admin Mode with passcode access. This kept badge printing accurate and controlled.

Making the Kiosk Simple for All Users

Since the kiosk would be used by hundreds of people of different ages and tech comfort levels, the interface had to be extremely simple and clear.

Our Solution

Our team designed a touchscreen interface with large, clear buttons, step-by-step instructions, and an idle slideshow that invited users to “Touch to Begin.” The flow made the entire process intuitive, even for first-time users.

Handling Thousands of Registrations Smoothly

With hundreds of attendees checking in at once, the system had to handle a high volume of lookups and badge prints without any delays.

Our Solution

We integrated the kiosk with a cloud-hosted MySQL database optimized for real-time data fetching. This made sure that attendee details loaded quickly and that print status updates were instantly recorded in the database.

Key Features of the Badge Printing Kiosk

Touchscreen Kiosk Interface

The kiosk has a straightforward touchscreen layout with big buttons and simple on-screen instructions. Visitors can now find their names and print their badges in seconds.

QR Code Scan Integration

Attendees can scan their registration QR codes for quick access to their records. This makes the check-in process faster and reduces wait times.

Email and Name Lookup

For attendees without a QR code, the kiosk allows quick lookups using an email address or last name. Admin users can also perform special searches in a secure mode.

Automated Badge Printing

Once details are verified, the system automatically generates and prints the badge. The entire process is quick and requires no staff assistance.

Smart Reprint Control

Duplicate printing is now prevented through a built-in control system. Only event staff with admin access can reprint badges when needed, to ensure security and accuracy.

Database Integration

The kiosk connects to a live MySQL database that updates attendee information in real time. Every printed badge is tracked, ensuring up-to-date and reliable data.

Hear From Our Client

We have been working with Linkitsoft for several years now to meet the custom development needs of our small company. They have been a great partner to work with and have allowed us to create great things. Their pricing has been very reasonable, and we plan to continue working with them in the future.
Matthew Comyford
Texas Haunters Group

The Outcome

The Badge Printing Kiosk made check-ins at the Texas Haunters Convention faster and much easier. Attendees could instantly look up their registration and print badges on their own, which reduced long lines and waiting times. Event staff no longer had to handle manual printing. This saves their time so they can focus more on helping visitors and managing special cases. Overall, the kiosk improved the flow of the event, minimized staff workload, and set a new standard for how badge printing can be done at future conventions.

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