Vendy Case Study
How We Helped Vendy Go Contactless With Smart Real-Time Vending Solutions
It’s designed to make everyday buying effortless and hygienic, offering real-time updates and secure payments. This gives a smooth user experience that keeps their vending machines relevant and reliable in today’s digital world.
Industry
Food processing
Business Type
Mid-Sized
Platform
Vending Software/Web app
Services Involved
Development, Design, Testing and Deployment
Badge Printing Kiosk – Project Goal
For retailers, managing sales, tracking inventory, and keeping payment data aligned took way too much time. Vendy set out to change that and bring everything under one roof. Linkitsoft built a unified platform that connects every part of the retail process, giving store owners full visibility and control in real time.
The Core Problems and their solutions
The Problem
When COVID-19 struck, public touchpoints became a health concern, and vending machines were no exception. People avoided them altogether, fearing contamination from shared buttons and cash handling. Businesses that relied on vending sales faced a decline, as traditional machines weren’t equipped for safe, contactless use.
The Solution
Vendy was built to change that experience. Linkitsoft created a smart vending system that turned any smartphone into a personal control panel. Instead of touching the machine, users could simply scan a QR code, browse items online, and pay digitally through a user-friendly interface, all within seconds.
The Problem
Every store had separate systems, making it nearly impossible to manage sales, inventory, and data in one place. Owners had to go through multiple tools just to track performance. This led to errors, delays, and a lack of real-time insight into how their business was actually doing.
Our Solution
Linkitsoft built Vendy, a unified platform that brings all retail operations together under one dashboard. From managing transactions and stock levels to analyzing store performance, everything runs securely in real time. The system gives retailers complete visibility and control. No more switching between apps; just one smart solution that keeps business moving.
The Problem
Traditional vending machines in the UAE offered little more than outdated hardware. Users had to rely on cash and unresponsive screens. They often ended up frustrated when the machine didn’t work or refused exact change. Businesses struggled too, as these old systems lacked modern payment options and real-time connectivity.
The Solution
Linkitsoft helped transform this experience with Vendy. It introduced several options to pay digitally via Apple Pay, Google Pay, or other digital wallets. This way, they would instantly receive their selected item without worrying about cash or change. Every transaction happens in seconds, fully automated and securely synced.
The Problem
Retailers had no real insight into customer behavior. Old vending machines only recorded basic transactions… not what sells fastest, when sales peak, or which products users prefer.
The Solution
With Vendy, Linkitsoft turned vending into an experience that works based on data. Every transaction is logged and analyzed to show detailed sales trends, product popularity, and customer preferences, all accessible through a centralized dashboard.
Key Features of the Vendy
Contactless Purchase Flow
Developed by Linkitsoft to ensure complete safety, Vendy’s QR-based web app lets users browse and buy products without touching the machine.
Secure Payment Integration
Integrated with PCI-compliant gateways, the system supports Apple Pay, Google Pay, and credit/debit cards, making every transaction secure.
Real-Time Inventory Management
Each sale automatically updates stock levels across all connected machines, allowing operators to monitor availability and performance in real time.
Machine Monitoring Dashboard
Linkitsoft built an intuitive admin panel for operators to track machine health, stock levels, and transaction history from anywhere.
Offline Sync
Even without an internet connection, all transactions are securely stored and synced automatically once the network reconnects.
Dynamic Pricing & Product Management
Through Linkitsoft’s smart backend, admins can instantly update product catalogs, pricing, and promotional offers.
The Outcome
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