Donut Trap Case Study
How we helped a traditional donut business update to a digital one with automation and real-time updates! All through a seamless and responsive mobile app.
Thanks to their delicious treats, Donut Trap was already up and running. However, the owner wanted to do more: this was automating their business. This way, they would be able to keep track of their sales and inventory better than they can manually. This is exactly where Linkitsoft helped!
Industry
Food/Automation
Business Type
Small Business
Platform
Mobile App
Services Involved
Development, Design, Testing, and Deployment
Donut Trap Overview
Donut Trap- Project Goal
Donut Trap was already doing great on its own. The owners had best-selling donuts and new customers calling in regularly. With people already enjoying their business as it is, Donut Trap wanted to go further. They needed to keep track of things better and stay updated more easily. They also didn’t want the hassle of handling a kiosk or tablet. So, we started working on a more user-friendly and on-the-go solution.
The Core Problems Problems and their Solutions
Deciding The Most Suitable Platform:
Donut Trap is a small business that began with a sweet mission to make people happy with tasty treats. As soon as they began presenting, people started loving their items. Due to this, handling things manually alongside the business felt overwhelming. They needed a solution that would help them manage their inventory, best-selling products, and more from one unified platform.
User-friendly and No Hassle solution:
The user wasn’t looking for more hassle. There was already a lot to handle, so we proposed a more simple solution. We connected their vending machine software to a mobile app. Due to this, they didn’t need to carry any extra hardware with them. Only with a few taps, the mobile app would update them on all the necessary details of their dessert business.
Issues with Customization and Payments
Customers loved Donut Trap’s treats but often faced issues when it came to placing custom orders. This also happened when they wanted to make payments quickly. The manual process wasn’t smooth and sometimes left customers frustrated.
A Smooth Ordering Experience
We solved this by letting customers place and customize their donut orders directly from the app. Integrated with the vending machine software, payments are now quick and free from hassles. The user-friendly design ensures that with just a few taps, customers can get their favorite donuts exactly the way they like, without delays or confusion.
Repetitive Manual Work Was Taking Time
For a small business like Donut Trap, time is everything. But when staff had to repeatedly enter stock details and update sales manually, followed by checking supplies one by one, it slowed them down and left more room for errors. They needed something that could take care of these boring, repetitive tasks without constant human effort.
Automation Saved Them Hours
We helped them automate most of these processes inside the app. This included auto-updating inventory after each sale to sending alerts when supplies were low. Now, the system does the heavy lifting. This gave Donut Trap more time to focus on what they do best; Making delicious treats and growing their business.
Key Features of Donut Trap
1. Cashless Payment Solution
Donut Trap takes convenience to the next level by offering a cashless payment solution. Users no longer need to worry about carrying cash or dealing with loose change when purchasing their favorite donuts. The app supports digital payment methods like credit cards, mobile wallets, and other electronic payment options.
2. Product Status Tracking
Admins can conveniently track the status of various products available in the vending machines. This feature enables monitoring the availability and popularity of a product or any other relevant metrics.
3. Product Showcase Search
The product section of the admin interface highlights the range of products offered by the vending machines. The super admin can add or remove specific products, such as cream or chocolate, to meet customer preferences and demands.
4. Vending Machine Management
Admins can create managers who oversee the operation of vending machines. It helps keep things organized.
5. Remotely restarting
Due to any reason, if the owners need to restart the vending machine from elsewhere, they can do it remotely with a few taps.
6. Product Addition and Restoration
Admins can add new products to the vending machines within this section. There is an option to restore products, which may involve replenishing stock or reactivating previously disabled items.
The Outcome
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