Texas Haunters Case Study
How We Helped Texas Haunters Create a Self-Service Badge Printing Kiosk for Faster Event Check-Ins
We built a custom badge printing kiosk software that lets attendees check in and print their badges instantly using a touchscreen system. The solution worked perfectly at the event, cutting down waiting time and giving visitors a smooth and professional check-in experience.
Industry
Event Management
Business Type
Mid-Sized
Platform
Custom Kiosk
Services Involved
Development, Design, Testing and Deployment
Badge Printing Kiosk – Project Goal
Event check-ins were often slow and required too many staff members to handle badge printing manually. Our client wanted to build a self-service kiosk system that could speed up the process and reduce crowding at the registration desk. The goal was to let attendees print their own badges instantly while helping event organizers save time, lower costs, and improve the overall visitor experience.
Challenges and Solutions
Long Check-In Lines and Manual Badge Printing
At past events, badge printing took too long because staff had to find registrations manually and print badges one by one. This caused delays and long lines during busy hours.
Our Solution
We developed a fully automated kiosk app that connected directly to the online registration database. Attendees could search by email or scan their QR code, verify details, and print badges instantly (no staff needed!)
Preventing Duplicate Prints and Reprint Misuse
Once badges were printed, some attendees needed reprints due to loss or damage, which could lead to confusion or misuse. The system needed a secure way to handle these cases.
Our Solution
We added a smart reprint control system. It blocked duplicate prints by default and only allowed authorized reprints through a secure Admin Mode with passcode access. This kept badge printing accurate and controlled.
Making the Kiosk Simple for All Users
Since the kiosk would be used by hundreds of people of different ages and tech comfort levels, the interface had to be extremely simple and clear.
Our Solution
Our team designed a touchscreen interface with large, clear buttons, step-by-step instructions, and an idle slideshow that invited users to “Touch to Begin.” The flow made the entire process intuitive, even for first-time users.
Handling Thousands of Registrations Smoothly
With hundreds of attendees checking in at once, the system had to handle a high volume of lookups and badge prints without any delays.
Our Solution
We integrated the kiosk with a cloud-hosted MySQL database optimized for real-time data fetching. This made sure that attendee details loaded quickly and that print status updates were instantly recorded in the database.
Key Features of the Badge Printing Kiosk
Touchscreen Kiosk Interface
The kiosk has a straightforward touchscreen layout with big buttons and simple on-screen instructions. Visitors can now find their names and print their badges in seconds.
QR Code Scan Integration
Attendees can scan their registration QR codes for quick access to their records. This makes the check-in process faster and reduces wait times.
Email and Name Lookup
For attendees without a QR code, the kiosk allows quick lookups using an email address or last name. Admin users can also perform special searches in a secure mode.
Automated Badge Printing
Once details are verified, the system automatically generates and prints the badge. The entire process is quick and requires no staff assistance.
Smart Reprint Control
Duplicate printing is now prevented through a built-in control system. Only event staff with admin access can reprint badges when needed, to ensure security and accuracy.
Database Integration
The kiosk connects to a live MySQL database that updates attendee information in real time. Every printed badge is tracked, ensuring up-to-date and reliable data.
Hear From Our Client
The Outcome
Need a Smart Self-Service Kiosk for Your Business?
We can make it happen.
