An Essential Guide to Managed Mobility Services

Managed Mobility Services

 

Among many of the gifts that the digital era of the 21st century has presented us with, thanks to the tech revolution, mobile phones stand out the most. Smartphones have replaced no less than 25 devices that were used two decades ago, such as calculators, video recorders, and so on and so forth. Today, a single smartphone offers an all-in-one solution. Those advancements have also brought forth the risk of data getting breached, as outside threats and malware are always looming large like a dark cloud above. Moreover, this situation is more highlighted in work environments when employees’ phone devices pose threats to a company’s data and assets. Whether it is remote work or onsite jobs, a mobile workforce is necessary to monitor and manage a wide range of mobile devices with access to an organization’s systems and data. This is where managed mobility services come into play.

According to a report“The global managed mobility services market size is valued at more than US$6 billion in 2024.”

Those numbers are a clear reflection of the importance and usage of managed mobility services. Companies throughout the world rely on mobility managed services to maintain a secure and productive mobile workforce. But what are mobility management services anyway? Above all, how can your company benefit from managed mobility services if it were to implement them? In order to find all that out, this blog will talk about everything concerning mobility management services. So, without any further ado, let’s get straight into it.

What Are Managed Mobility Services?

Mobility management services are a set of resources that are used to oversee and support the applications, mobile devices, data, field force devices with integrated telecom and wireless connectivity, and other related technologies of a given organization. These leading managed mobility programs for mobile help assist organizations in offloading the difficult tasks of mobile technology management by contracting the services of a third-party MMS services provider like Linkitsoft or Gartner research, thus allowing them to focus more on their core operations and strategic objectives. They offer help desk support services, repair services, and other services that have been developed to fit any kind of organization. Those services include the acquisition and rollout of new mobiles, configuration, maintenance, and final disposal of them. Lastly, MMS solutions enable easy distribution, updates, and even secure access to critical business applications over different mobile platforms.

MMS solutions go far beyond management, both at the device and application levels. They include managing mobile content, such as access to corporate data, and distributing sensitive information on mobiles. Another very critical dimension that helps optimize and control costs is mobile expense management, which concerns expenses on new mobile devices, data plans, mobile device lifecycle, and end of life cycle. The MMS solution carries with it strong mobile security features such as data encryption, remote wipes, and very sophisticated threat management systems that prevent cases of data intrusion, malware, and other threats that may lead to system breaches. MMS solutions pave the way for a consistent mobile strategy and enforcement of policy with conformity to industry regulations and standards. This means MMS solutions make it possible for businesses to welcome the mobile revolution and help them tame it to unleash a productive and secure mobile workforce.

Managed Mobility Services

Importance of End-to-End MMS Solutions

In this 21st century’s digital day and age, smartphones have become the must-have tools for companies. That is why the importance of MMS solutions cannot be overstated. These holistic solutions assure the organization of an all-encompassing approach to taking care of its mobile infrastructure. It enables smooth integration, optimum performance, and robust security. MMS solutions give an organization a central place to manage all aspects of its mobile ecosystem: device procurement, deployment, configuration, application management, content management, asset management, invoice management, access management, and expense management, all from a single, centralized platform. The approach helps in a streamlined process that ensures more visibility and control in regard to mobile operations. Furthermore, MMS solutions make sure that the mobile device, together with its applications and data, complies with industry regulations and standards of compliance. This minimizes the compromise risk through data breaches and security vulnerabilities.

Most importantly, MMS solutions allow organizations to grow bigger while enabling the mobile workforce to grow following the smooth, continuous increase in the organizational requirement of the services. Accordingly, with the growth of businesses and the expansion of the mobile workforce, it is with ease that these solutions can support the growing capacity needs for mobile devices, applications, and management of data. A mobility services provider comes with power security features of data encryption, remote wipes, and the highest capability for detecting and preventing technologies, hence ensuring protection from secure and sensitive data. This keeps away threats that can interfere with the integrity and confidentiality of the organization’s information assets. The MMS solutions provide needed support to an organization in making valuable costs through the optimization of expenses on mobile, device lifecycle management, and judicious use of existing resources.

Managed Mobility Services

Benefits of Mobility Management

Managed Mobility Services (MMS) solutions, therefore, constitute effective management of mobility, allowing organizations to execute their businesses properly in the modern world of mobile computing and remote working. Thereby, MMS would enable the companies to optimize their mobile operation, enhance the level of security, and unleash the potential of their workforce to become more resourceful and productive for growth and competitiveness. One of the benefits is the fact that with mobility management, an organization can centralize its administration and ease the administration of its mobile infrastructure. A single pane of glass from where IT teams can easily provision, configure, and secure all mobile assets of devices, applications, and data from one solution, ensuring constant policies and end user experiences across the entire mobile ecosystem.

This approach not only centralizes but also keeps operational complexities, security breaches, and data leaks to a minimum. It does that to safeguard the valuable information assets of an organization. Effective mobility management empowers an organization to optimize its mobile expenses and resources. Therefore, it results in great cost economies. Usefulness in a business, such as device lifecycle management, rate settling with service providers, and resourceful use, could all be simply realized in the use of MMS solutions. This also minimizes the need for onsite IT support, which further translates into saving costs and increasing operational efficiency. Other benefits of Managed mobility services include the capability of remote management and support of mobile devices and applications embedded in the system.

Benefits of Mobility Management

Mobile Workforce Productivity:

The modern, dynamic business environment demands that an organization should have a workforce on the go. This is to enable it to be flexible and more easily adaptive to change. MMS gives mobile workers secure and on-demand access to business-critical apps, data, and collaboration tools. They can access from just about any Internet-connected PC or mobile device. This way, mobile employees can respond in real-time to customer queries and share effective knowledge with colleagues. Moreover, they can make faster decisions. These decisions can enhance productivity in the organization. It can also enhance the quality of service provided to the customer.

Enforces Mobile Strategy:

With MMS solutions in place, organizations can conduct the very mobile strategy to ensure consistent policies, security protocols, and user experience across all mobile devices and their applications. This unified approach to mobile management allows businesses to harmonize mobility projects with their general business strategies. This ensures a safer, more efficient, and more productive mobile workforce. Besides, an organization with a comprehensive mobile strategy will also impose compliance with the industry regulatory requirements and standards. It can reduce the exposure to legal and financial risks.

Work Efficiency for Brand Growth:

This works towards high overall work efficiency that is manageable for streamlined mobile operation and workflow optimization. When employees have access to these tools and resources at their fingertips, they are enabled to perform tasks in the most efficient way. They do that without having to jump over unnecessary redundancies or delays. This greater efficiency results in a higher quality of customer experience. That is because inquiries and service requests can be replied to and served within very short timeframes. So, from this level, satisfied and loyally committed customers lead to brand growth and competitiveness. It can place the organization as a leader within their industry.

 

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Manage Mobility vs Enterprise Mobility Management vs Mobile Device Management

While these terms are often used interchangeably, they represent different aspects of mobile technology management. Like the terms below, we have talked about the difference between (BYOD) bring your own device and (UEM) unified endpoint management in another blog:

Manage Mobility vs Enterprise Mobility

Managed Mobility Services (MMS):

MMS is an outsourced service. It provides complete management of the organization’s mobile devices. This includes the application, data, and technologies pertaining to it from end to end. It is a partnership with a third party that carries the entirety of the mobile infrastructure management responsibility. Managed mobility service providers offer a much more complete set of entire mobility lifecycle management services. This includes device acquisition, deployment, configuration, application management, content management, expense management, security, and ongoing support.

Enterprise Mobility Management (EMM):

EMM is an overarching term that refers to policies, ongoing management processes, and technologies implemented by an organization. These business process services can help them manage mobile fleets. It can secure mobile devices, applications, and data within its enterprise environment. EMM solutions can be implemented and managed internally by an organization’s IT team or outsourced to a third-party provider. Core components of EMM include:

  • Mobile Device Management (MDM): A core of EMM, MDM focuses on mobile device administration and security. MDM works like managing the mobile device as a service. It includes functions for provisioning, configuring, monitoring, remote controlling, and decommissioning of devices.
  • Mobile Application Management (MAM): It is a branch of administration applied to the distribution, organization, and enforcement of securities in mobile applications used within an enterprise. This consists of functions such as deployment, updating, containerization of data, and access control functions.
  • Mobile Content Management (MCM): It is all about the way an organization manages and securely distributes its corporate data and contents, which are accessed through mobile devices, with a clear target of access control and data protection.
  • Mobile Expense Management (MEM): The basic aim of expense management services is to keep mobile device expenses at the lowest possible rate. It helps in financial management. Managing voice and data plans, roaming charges, and procurement costs of devices are among the services required by businesses to cut down costs.

Mobile Device Management (MDM):

MDM is quite specific to the element of EMM in relation to the system and security of mobile devices within the organization. While MDM is critical to EMM, it only applies to device-level management. It lacks the broader range of services provided by EMM or enterprise mobility management solutions. Managed Mobility Services (MMS) is an outsourced service. It offers complete mobile infrastructure management, including devices, applications, data, and related technologies for an organization. EMM refers to all the strategies, policies, and technology that a company uses in its mobile environment. It is used to control and secure its components like MDM, MAM, MCM, and MEM. Mobile Device Management Software, on the other hand, is a specific component of EMM. It focuses mainly on the management and security of mobile devices. Its key functionalities include:

  • Device enrollment and provisioning: Enrolling and configuring mobile devices with corporate policies and settings.
  • Device configuration and updates: Devices are configured with settings pushed down to them, software updates, and security patching.
  • Monitoring devices and tracking: Tracking the location and usage of devices.
  • Remote Device Control: Remotely wiping, locking, or disabling a lost or stolen device from any location.
  • Device decommissioning: Securely removing corporate data and settings from devices when they are retired or replaced.

Mobility Solution For Data Security & Mobile Revolution

In this mobile revolution age, gadgets have become a necessity for personal and professional use. Also, the security and safety of data is the most acute problem for every individual and organization. The MMS solution provides logistics, analytics, and reporting, much like staging and kitting. In this case, these are reports similar to the Gartner magic quadrant. Moreover, mobile solutions ensure there is security for accessing and storing data with integrity over the mobile device. Strong security measures are implemented by the MMS provider, such as Linkitsoft and Gartner® Magic Quadrant™ for managed mobility services for mobile management. The security measures include data encryption, which encrypts all data to protect against unauthorized access and data breaches. Moreover, it includes remote wipe capabilities.

This allows firms to delete their data remotely from lost or stolen devices to eliminate the risk of data leakages. Also, there is a mobile threat defense for threat detection and security prevention. It protects the system from threats like malware. Other security measures are access control and authentication. This enforces strong multi-factor access controls to ensure only authorized users have access to mobile accounts, sensitive data, and applications. Last but not least, compliance and regulatory adherence are also important. This ensures compliance with industry regulations and standards related to mobile device and data management practices. These are HIPAA, PCI-DSS, and GDPR.

Mobility Solution For Data

Final Thoughts

That is it for this guide on managed mobility services. We have covered every part of managed mobility services. These solutions can help you manage devices and services to enforce mobile estate policies. Like every product or service depicted, MMS can also optimize business operations by managing mobile device fleets. Using deployed mobile phones managed by MMS solutions is definitely a pretty good way to steer your business in the right direction. If you liked reading this guide, we suggest you check out more like these from our website.

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