AI Chatbot App Development Services
Linkitsoft builds smart and dependable AI chatbots that help businesses automate conversations and improve customer support. As an expert AI chatbot app development company, we create bots that understand what users need, reply instantly, and connect smoothly with the systems you already use. We make it easy for businesses to use AI and work faster.
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Comprehensive AI Chatbot Development Services for Your Business
We provide complete AI chatbot services, from strategy and design to integration and support. Our chatbots help businesses manage conversations across all platforms effectively.
AI Chatbot Strategy and Planning
We help you plan and choose the right AI chatbot for your business. Our team studies your goals, industry, and processes to make a strategy that meets your needs and helps your business grow.
AI Chatbot UI/UX Design
We create AI chatbots that talk like humans. Using smart AI and NLP, your chatbot will understand users, reply naturally, and follow your brand’s tone for smooth, friendly conversations.
AI Chatbot System Architecture
We build a strong, scalable backend for your chatbot. This ensures it is secure, reliable, and can grow with your business while connecting easily to your apps and tools.
Custom AI Chatbot Solutions
We develop AI chatbots made specifically for your business needs. Whether it’s for customer support, sales, booking, or internal help, each bot is designed to save time and improve user experience.
AI Chatbot Integration Services
We connect your AI chatbot to websites, apps, CRMs, ERPs, or other systems. This makes sure users get fast answers, and all your tools work together seamlessly.
AI Chatbot Support and Optimization
We keep your AI chatbot updated and performing well. Our team monitors it, improves responses, adds new features, and ensures it continues to meet your business needs as you grow.
Foodosti - Food Delivery Application
Foodosti is a food delivery startup in Kentucky that wanted to give restaurants and customers an inexpensive and smarter alternative to expensive apps like DoorDash and Uber Eats. We helped turn their idea into a real app with a driver bidding system, where riders set their own delivery prices. The app launched in Lexington, Kentucky, and quickly became a hit with both customers and delivery drivers.
Mr. Cod (Order Wave – Self-Ordering Kiosk)
Mr. Cod, a popular UK-based restaurant known for its fish and chips, faced challenges managing high customer volume and daily tax tracking. Linkitsoft introduced Order Wave, a self-service kiosk that simplified ordering, enabled custom order saving via phone login, and automated tax collection using a Black Box system. This solution streamlined operations, reduced order errors, and provided efficient daily reporting, significantly improving both customer experience and backend management.
BVEND - Smart Vending Machine Application
BVEND, a school-focused vending operator, wanted to create a secure and cashless snacking experience for students. Traditional cash systems were inconvenient and hard to manage for both kids and parents. Linkitsoft built a custom web-based platform that used student ID cards for payments, enabled parental top-ups, and added gamified features for engagement. The system simplified management, boosted user satisfaction, and made vending fun, safe, and efficient for schools.
DONUT TRAP - Smart Donut Vending Application
Donut Trap, a small donut and coffee business, faced challenges managing inventory, payments, and custom orders manually. Linkitsoft developed a responsive mobile app that automated inventory updates, streamlined payments, and enabled customers to place customized orders easily. The app also offered real-time tracking and remote management, reducing manual work and errors. With automation and a smooth digital experience, Donut Trap boosted efficiency and customer satisfaction while saving valuable time.
JTI - Modern Tourism Application
JTI, a tourism initiative in Malaysia, faced challenges as travelers struggled with scattered apps for booking, navigation, and recommendations. Linkitsoft developed a centralized mobile app that unified hotel bookings, attractions, transport, and personalized suggestions in one platform. The app also promoted local businesses through in-app advertising. This solution simplified trip planning, improved user experience, and boosted tourism engagement across Johor Bahru, making travel more connected and enjoyable.
Uvendtech - Smart User Centric Vending App
UvendTech, a Malaysian vending operator, struggled with pre-installed software that lacked local payment support, backend integration, and flexibility. Linkitsoft developed a custom vending platform tailored for Malaysia, adding e-wallet payments, Malay language support, and real-time data integration. A centralized dashboard enabled remote management and brand customization. This transformed UvendTech’s machines into a fully localized, scalable, and efficient system that improved operations and enhanced customer convenience nationwide.
Showdrop - Custom Vending Software
Showdrop, a marketing tech company, wanted to modernize product sampling in grocery stores. Traditional sampling methods were inefficient and hard to measure. Linkitsoft developed custom vending software with QR-based access, offline functionality, and real-time temperature monitoring. The branded interface made sampling interactive and engaging, while backend tracking ensured smooth operations. This solution transformed sampling into a smart, data-driven experience that enhanced brand visibility and customer engagement in retail spaces.
PrayOS Kiosk App - Donation Made Easy
PrayOS, a faith-based organization, wanted to help people share prayers and support their community in a secure, modern way. Traditional methods lacked accessibility and personalization. Linkitsoft developed a kiosk system where users can submit prayers, make donations, and receive guidance from religious leaders. Built on AWS for reliability and security, the solution strengthened community connections, improved transparency, and made spiritual engagement more accessible and meaningful for everyone.
Photobrick - Photo Recreation Kiosk Application
Photobrick, a personalized gift brand, wanted to make memory preservation more interactive and lasting. Traditional photo printing lacked engagement and customization. Linkitsoft developed an interactive kiosk system that lets users upload photos via a QR-linked web app, preview designs in real time, and complete secure contactless payments. This seamless experience enhanced customer engagement, streamlined operations, and helped Photobrick deliver a creative, modern, and personalized way to capture meaningful memories.
COLBR - Secure Investing for everyday
COLBR, a digital investment platform, faced challenges with complex onboarding and scattered client-advisor communication. Linkitsoft built a secure web platform with dedicated portals for customers and advisors, enabling easy document uploads, validation, meeting scheduling, and progress tracking. By centralizing everything into one streamlined system, the solution reduced delays, eliminated manual errors, and made financial management simpler, faster, and more transparent for both customers and advisors.
Noomee Case Study - E-commerce Mobile app
Noomee, an Italian e-commerce startup, wanted to simplify online shopping as users faced slow checkouts and poor product search experiences. Linkitsoft built a cross-platform mobile app with a secure, minimal-step payment process and an advanced image-based search feature. With organized product categories and a clean interface, the app made shopping faster, safer, and more intuitive, enhancing user satisfaction and confidence in online purchasing.
Jood - Donation Kiosk Application
Jood, a digital donation platform in Saudi Arabia, wanted to make charitable giving easier, faster, and more transparent. Donors previously faced difficulty tracking contributions and trusting where funds went. Linkitsoft built a bilingual, secure kiosk and web system with real-time tracking, encrypted payments, and franchise management. The platform unified charities under one network, ensured instant transfers, and transformed donations into a seamless, trustworthy, and accessible experience for everyone.
Texas Haunters Convention - Badge Printing Kiosk
Texas Haunters Convention needed a faster way to handle event check-ins as manual badge printing caused long lines and delays. Linkitsoft developed a custom self-service kiosk connected to the registration database, allowing attendees to scan QR codes or search by email to print badges instantly. The system improved efficiency, reduced staff workload, and delivered a smooth, professional, and hassle-free check-in experience for thousands of event participants.
Vendy - Vending Machine Application
Vendy, a smart vending software company, faced challenges with outdated cash-based machines that lacked safety and real-time management. Linkitsoft developed a contactless vending platform that allowed users to scan QR codes, browse products, and pay digitally. The solution included real-time inventory tracking, secure payments, and a centralized dashboard for retailers. This innovation modernized vending operations, improved hygiene, and delivered a faster, more reliable shopping experience for users.
Xavier College - Self-Service Attendance Kiosk
Xavier College in Australia needed a faster and more reliable system for recording student late arrivals as manual check-ins were slow and error-prone. Linkitsoft developed a self-service attendance kiosk integrated with Microsoft Dynamics CRM. Students can scan their ID, take a photo for verification, and print a confirmation slip instantly. The solution automated recordkeeping, reduced administrative workload, and improved accuracy, creating a seamless and efficient check-in process.
Beauty Lab - Custom Digital Booking System
Beauty Lab, a modern salon, struggled with a disorganized booking and payment process that frustrated clients and caused scheduling delays. Linkitsoft developed a unified digital system integrating online booking, a self-check-in kiosk, and a specialist app. The platform enabled real time scheduling, NFC-enabled payments, and seamless synchronization across all devices. This solution simplified operations, improved customer satisfaction, and turned salon management into a smooth, modern, and efficient experience.
Johor Environmental System - Sustainability-Focused Mobile App
Johor Environmental System is a sustainability-focused mobile app developed by Linkitsoft. It empowers the Johorians in their eco-conscious journey. The client’s complaint? Environmental problems. So we built a platform that’s packed with tips, resources, and tools. It helps users reduce waste, save energy, and discover eco-friendly products. We made a solution designed to promote sustainable living while supporting local green initiatives.
Technology Stack Behind Our AI Chatbot App Development
The foundation of every AI chatbot app is its tech stack. Linkitsoft uses modern tools and trusted technologies to build high-performance chatbots that understand users, respond naturally, and scale easily.
Python
Python is used for handling the chatbot logic, understanding text, and managing data.
JavaScript
JavaScript is used for web-based chatbots. It keeps the chats smooth and responsive.
Java
Java is used in making Android chatbots. Java makes the app reliable and stable.
Swift
Swift is used for iOS chatbots. It keeps apps fast and secure.
PyCharm
PyCharm speeds up Python development and helps with testing and debugging.
VS Code
VS Code organizes web-based chatbot projects efficiently.
Xcode
Xcode is Apple’s main tool for coding and testing iOS chatbots.
Android Studio
Android Studio provides all the tools needed for Android chatbot development.
TensorFlow
TensorFlow is used to build models that help chatbots understand text and respond correctly.
PyTorch
PyTorch is used to research and create models for chatbots.
Node.js
Node.js builds fast backends that handle many users at the same time.
Keras
Keras makes it easier to design and build chatbot models.
Scikit-learn
Scikit-learn helps chatbots recognize what users want and respond correctly.
Pandas
Organizes chatbot data, making it easier to check and analyze user interactions.
NumPy
NumPy processes large datasets quickly and efficiently for smarter responses.
XGBoost
XGBoost helps chatbots make predictions and understand user behavior.
LightGBM
LightGBM also helps with predictions and analyzing user actions for better responses.
Transformers Hugging Face
Transformers power large language models, enabling chatbots to generate natural, human-like conversations.
Django
Django manages the backend and keeps chatbot data safe.
Firebase Analytics
Tracks what users do to help improve chatbot performance.
Firebase Crashlytics
Shows errors so problems can be fixed quickly.
AWS
Stores chatbot data safely and keeps chatbots running smoothly even with many users.
Google Cloud
Keeps chatbot data secure and helps chatbots work fast without problems.
Microsoft Azure
Stores data safely and helps chatbots handle lots of users at the same time.
OpenAI
Helps chatbots write text and reply naturally.
DeepSeek
DeepSeek lets chatbots search information, summarize it, and give useful answers.
Grok
Helps chatbots understand what people type and give helpful answers fast.
Gemini
Gemini helps chatbots create text or code clearly and quickly.
UnitTest
UnitTest tests small parts of the code to keep chatbots running smoothly.
Selenium
Selenium tests web chatbots automatically to make sure they perform well.
Jest
Jest tests JavaScript code and makes sure all features work without errors.
PyTest
PyTest checks Python code to make sure everything works correctly.
OpenAI API
Helps chatbots write text and give answers.
Hugging Face API
Hugging Face API helps chatbots understand what users type.
FastAPI / TensorFlow Serving
These tools help chatbots send answers and results quickly.
REST API
REST API lets chatbots connect with websites, apps, and messaging platforms.
Our AI Chatbot App Development Process
We follow a clear step-by-step approach to build AI chatbot apps that are smart, reliable, and grow with your business.
1. Discovery and Planning
Every project starts by understanding your business needs and the problem the chatbot should solve. We set clear goals, check if the project is doable, and plan a practical way forward. Early ideas are tested with simple prototypes or MVPs, and all requirements and data are collected to make sure the project starts smoothly.
2. Data Preparation and Infrastructure Setup
Next, we get the data ready and set up the systems the chatbot will use. Data from different sources is cleaned, organized, and prepared so the chatbot can respond correctly. We also set up storage and cloud systems that can handle growth and keep the AI chatbot running reliably.
3. Solution Design and Core Model Development
We design how the chatbot will work and choose the right methods to make it smart. Questions, memory, and responses are set up so the AI chatbot can answer accurately. The chatbot is built to fit your business processes and give useful responses to users.
4. Prototyping and Testing
We make a small version of the chatbot to test features and ideas. Feedback from this version is used to improve the chatbot before building the full version.
5. Chatbot Development and Integration
The full AI chatbot is developed and connected to your website, apps, or messaging platforms. This lets it handle user interactions smoothly and provide real value for your business.
6. Testing and Launching
We test the chatbot to make sure it works well, is safe, and can handle many users and queries. After testing, it is launched for real use.
7. Continuous Support and Improvement
Even after launch, we keep track of how the AI chatbot performs. Problems are fixed, new features are added, and responses are updated so it stays useful and works well as your business grows.
Clients We Have Worked With
We have gained a long list of contented clients by delivering top-notch IT solutions.
Advanced Features in Our AI Chatbot Apps
With years of experience, we build AI chatbot apps that make business interactions smoother, faster, and more helpful for users. These features give your chatbot the ability to respond naturally, provide useful guidance, and deliver a better overall experience.
Understanding User Language
The AI chatbot can read and interpret what users type or say, giving clear and relevant answers.
Detecting Emotions
It can recognize the tone of a message, whether positive, negative, or neutral, and respond appropriately.
Learning From Experience
The AI chatbot improves over time by learning from past conversations and patterns, giving smarter responses.
Creating Natural Responses
It can write messages and content that sound natural, helpful, and human-like.
Voice Conversations
Users can speak or type, and the AI chatbot can respond naturally in voice or text.
Personalized Suggestions
The AI chatbot notices what each user likes and offers products, services, or content that match their interests.
Visual Recognition
It can analyze images or videos to identify objects, patterns, or potential issues.
Context-Aware Answers
The AI chatbot considers past interactions and current situations to give accurate, helpful responses.
Organizing Knowledge
It connects related information quickly, so the chatbot can provide precise and useful answers.
Prominent Chatbot Apps We Build
Our AI chatbots are designed to help businesses interact better with customers, automate tasks, and make daily operations easier. Each type of AI chatbot serves a specific purpose, from handling customer questions to guiding users step by step through processes.
Large Language Model Chatbots
These AI chatbots understand complex questions and provide useful answers across departments. They help automate tasks and make interactions easier for both employees and customers.
Customer Support Chatbots
Our customer support AI chatbots connect with your CRM and knowledge base. They respond to user questions quickly and follow predefined workflows to deliver consistent answers.
Voice Assistants
Voice assistants let users speak to your system and get actionable responses. They support hands-free interaction for both customers and employees.
Retrieval Chatbots
Retrieval chatbots pull information from a database or knowledge base. They quickly show the correct answer based on what the user asks.
Role-Specific Chatbots
We make chatbots for specific roles like HR or finance. They give relevant information and help automate routine tasks for each department.
eCommerce Chatbots
These AI chatbots connect to your product catalog and CRM. They help customers find products and give suggestions based on what the customer is looking for.
Social Media Chatbots
Social media chatbots work on platforms like Facebook and Twitter. They respond to messages and engage users in conversations across social channels.
Sequential Action Chatbots
Sequential bots guide users step by step through processes like filling forms or booking appointments. They make sure each step is completed correctly.
HR Automation Chatbots
HR chatbots manage tasks like onboarding, policy questions, and documents. They give HR information quickly and clearly.
Awards & Recognition
We thrive on accelerating the path to disruption and implementing agile methodologies to design, build, deliver, and scale digital solutions. Our future-proof, growth-centric tech has earned us notable awards and recognition across industries and regions.
Why Choose Linkitsoft for AI Chatbot Development
AI Chatbots are the fastest-growing way for brands to communicate with customers. From 2019 to 2020, their use went up by 92%. More businesses are investing in chatbots, and customers are noticing the benefits. AI Chatbots are transforming how businesses connect with their users, and Linkitsoft helps plan and build chatbots that improve engagement and efficiency.
Expertise in Custom AI Chatbots
We focus on understanding your business and industry so your AI chatbot can be made to meet your specific goals. Our approach ensures the chatbot will handle tasks and conversations in a way that works best for your team and customers.
Scalable and Secure Solutions
We design AI chatbots that can grow as your business grows. They are built to work reliably, stay safe, and perform well on different platforms while keeping user information protected.
Full Support and Maintenance
We guide you through the entire process, from planning and design to development and updates after launch. Our support helps the AI chatbot work well and stay helpful as your business grows.
Testimonials From Our Clients
Frequently Asked Questions
How much does it cost to build an AI chatbot app?
The cost of an AI chatbot depends on the features, complexity, and integrations your chatbot app needs. Simple chatbots that answer basic questions can cost around $10,000 to $15,000. More advanced chatbot apps with voice interaction, analytics, or multiple integrations can cost $50,000 to $100,000 or more. At Linkitsoft, we work with you to understand your needs and help plan an AI chatbot app that really fits both your requirements and budget.
How long does it take to develop an AI chatbot app?
Development usually takes 4 to 12 weeks, depending on complexity and customization. Basic chatbot apps can be ready in about a month, while more advanced systems with multiple integrations may take up to three months. We share a clear plan at the start, so you always know the timeline.
Can AI chatbot apps work with my existing systems?
Yes, AI chatbot apps can connect with your CRM, HR platforms, ERP, knowledge bases, and databases. They can access and update information instantly, helping users get quick answers.
What support comes after the AI chatbot app is built?
We offer ongoing support after launch, including fixing issues, updating features, monitoring performance, and keeping the chatbot running smoothly as your business grows.
How do you measure the performance and value of an AI chatbot app?
We track key points like accuracy of responses, how many queries the chatbot handles on its own, user satisfaction, and time saved. A well-built AI chatbot app can reduce costs, speed up responses, and improve employee productivity.
How secure are AI chatbot apps?
AI chatbot apps use secure data storage, controlled access, and safe cloud systems. Extra safeguards are added to avoid incorrect answers and comply with privacy rules.
Can AI chatbot apps handle different types of questions?
Yes, they can handle a wide range of queries from customer support to sales, HR, finance, and more, depending on your business needs.
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